Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@bemquo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Bemquo is operated by Shenzhen Xiaokong Department Store Co., Ltd.
Company Name: Shenzhen Xiaokong Department Store Co., Ltd.
Address: Room 101, Building A, No. 163 Huawang Road, Shuiwei Community, Dalang Subdistrict, Longhua District, Shenzhen City, Guangdong Province, China
Phone: +86 15593731359
Email: support@bemquo.com